Support

FAQ

Q. Where can I purchase your products?

A. Bronco products are available via our vast network of distributors around the world. Please check the “Distributors” tab on our website to find a distributor in your region.

Q. Where can I find pricing on your products?

A. Contact your local Bronco dealer for the most up to date pricing on all Bronco products.

Q. I don’t see my model in your app listing, is it available?

A. We stay as up to date as possible with all year and model app listing updates. If you don’t see a particular model listed, we currently do not offer the component for it.

Q. I see you don’t have my model listed, do you have a shock that would fit?

A. Review the spec chart on our website to see if we have anything in production that might fit your needs. Please note however that custom applications that haven’t been verified by Bronco are not covered under warranty.

Q. I am experiencing an issue with my product, does Bronco offer any kind of warranty on it?

Our Limited Warranty Policy

For all warranty support, please contact the authorized Bronco® retailer that the goods were purchased through.

All Bronco® ATV / UTV Shocks are guaranteed against any manufacturing defects at date of shipment. This warranty does not cover damages resulting from any of the following situations:

  • Crash or accidents while riding

  • Racing accidents

  • Improper installation

  • Disassembly or modifications

  • Damage caused by misuse, abuse or neglect.

  • Damage caused by anything other than defects in material or workmanship

  • Damage caused by improper installation, use in an improper application, or use in conjunction 

  with other devices/accessories such as, but not limited to, lowering blocks, lift kits, angled or 

  high clearance a-arms, suspension modifications, or oversized tires.

  • Normal wear and tear

  • Damage caused by unbalanced shock geometry

  • Damage caused by use in racing, jumping, or towing oversized loads.

  • Any and all claims for consequential or incidental damages

  • All coverage under this warranty is voided if any modification, change or alteration has been made to the product that is not specifically authorized in writing by Bronco®.

Conditions

A copy of your original invoice is necessary for any warranty claim.

Since Bronco® shock absorbers are designed for use in extreme off-road riding conditions, Bronco ATV / UTV components cannot guarantee any of its suspension components beyond manufacturing defects since we do not control how our products are used after installation. Additionally, the end purchaser will assume full responsibility to the extent legally permitted for all risks of personal injury and/or damage to the purchaser’s vehicle or to any third party that may be involved in an incident with the end purchaser.

Bronco ATV / UTV Components reserves the right to make the final decision in all matters pertaining to its warranty.

Q. I am interested in becoming a dealer, what are your requirements?

A. Bronco has a vast network of distributors around the world who carry stock of our products, please visit the distributors tab to find one in your region

**For distribution inquiries, please email contact.broncoatv@broncoatv.com